A Business Associate Agreement (BAA) is a legal contract required by HIPAA between a healthcare provider (your agency) and any vendor that handles Protected Health Information (PHI) on your behalf. Tendara handles PHI as part of our service, so a BAA is required.

How Tendara handles BAAs

Every Tendara agency receives a signed BAA before accessing the platform. This is automatic and non-negotiable — you don't need to request it. The BAA is part of your account setup process.

What our BAA covers

Tendara's obligations to protect PHI under HIPAA and HITECH
Permitted uses and disclosures of PHI
Encryption and security safeguards we maintain
Breach notification procedures and timelines
Your rights to audit and request PHI accounting
Termination provisions and data return/destruction

Request a copy

To request a copy of our standard BAA or discuss custom terms, contact us at hello@tendara.care.