Know about missed visits before your clients do
Automatic detection when caregivers don't clock in within 10 minutes of scheduled start. Instant alerts to admins with one-tap resolution.
Automatic detection
Scheduled checks run every 5 minutes. If a caregiver hasn't clocked in within 10 minutes of their scheduled start, the system flags it — no manual monitoring needed.
Instant admin notifications
Admins are alerted the moment a no-show is detected. You find out in minutes, not hours — and always before the client calls to ask where their caregiver is.
Resolution workflow
Resolve each alert with one tap: late arrival, reassigned, excused, or cancelled. Every no-show gets a documented outcome for compliance and reporting.
Caregiver contact from alert
Call or message the assigned caregiver directly from the no-show alert. No searching for phone numbers — just tap and reach out.
Time-since-scheduled tracking
See exactly how many minutes have elapsed since the visit was supposed to start. Prioritize the most urgent no-shows first.
Integrates with scheduling and EVV
No-show detection pulls from your live schedule and EVV clock-in data. When a caregiver does arrive late, the alert resolves automatically.
Related Features
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