Measure what matters: your caregivers' experience
Monthly satisfaction surveys sent automatically. NPS scoring, trend tracking, anonymous feedback. Know your caregiver retention risk before it becomes turnover.
Caregiver turnover costs $2,600 per replacement. Surveys cost nothing.
Most agencies learn a caregiver is unhappy when they stop showing up. Tendara's monthly pulse surveys surface dissatisfaction early — so you can intervene before your best people walk out the door.
2
Questions per survey. That's it. Short enough that caregivers actually complete them.
Monthly
Automatic creation via scheduled database job. No admin action needed.
Anonymous
Optional free-text feedback is anonymous. Caregivers say what they actually think.
Lightweight surveys that don't interrupt care
Surveys appear as a non-blocking modal inside the caregiver app. Dismiss it and it won't reappear until the next session. Complete it in 30 seconds. No nagging, no friction.
Satisfaction score (1-10)
"How satisfied are you working with [Agency Name]?" Simple, direct, trackable over time. The foundation of your retention data.
Recommendation score (1-10)
"How likely are you to recommend [Agency Name] to another caregiver?" This is your NPS question — the industry standard for measuring loyalty.
Optional free-text feedback
An open field for anything the caregiver wants to share. Anonymous by default. The comments you get here are worth more than any exit interview.
Session-dismissible
Caregivers can dismiss the survey and it won't reappear until their next app session. No aggressive pop-ups. No blocking the clock-in flow. Respect the workflow.
Six months of data tells you where you're headed
Tendara calculates your Net Promoter Score automatically and tracks it over a rolling 6-month window. See whether your caregiver experience is improving, holding steady, or declining — before turnover spikes confirm what the data already showed.
- NPS calculated automatically (promoters - detractors)
- Promoters (9-10), Passives (7-8), Detractors (0-6)
- 6-month trend visualization on admin dashboard
- Response rate tracking per survey period
- Anonymous feedback review interface
Caregiver NPS — Last 6 Months
Current NPS
+42
Response rate
78%
Trend
+8 pts
Related Features
Ready to ditch the paper binders?
Start your free 30-day trial. We'll set up your first clients personally.
No credit card · HIPAA compliant · 5-day onboarding · Oklahoma, Texas & Florida · Cancel anytime